FAQs

Answers to Your Questions

Products

The Lethelium is an acoustic instrument by default, but it can easily be mic’d or fitted with a pickup for live or studio use. Its rich resonance shines in both analog and amplified settings.

Not at all. The Lethelium is made for intuitive exploration. Whether you're a seasoned musician or picking up an instrument for the first time, it responds beautifully to curiosity.

And thanks to the Lethelium’s tuning system, those familiar with the piano can pick things up with ease.

Every Lethelium comes with a color-coded tuning system, tools, and a detailed owner’s manual. Maintenance is simple — much like caring for a harp or guitar.

You can find more information on tuning & maintenance HERE

Yes. The Lethelium can be used with contact mics or pickups, and works seamlessly with loop pedals, delay chains, or any live processing gear.

We offer custom finishes or commissioned variations. If you're looking for something truly one-of-a-kind, get in touch with us via our contact page to explore what's possible.

Yes. Every Lethelium includes a 12-month limited warranty against craftsmanship or material defects. We stand behind our work — if there’s an issue, we’ll fix it.

Shippping & Returns

The Lethelium ships worldwide.

Each instrument is handcrafted to order. Please allow 2–3 weeks for build time before shipment. We’ll send updates and tracking details as soon as it’s on the way.

If your order arrives damaged or defective, we’ll make it right. For other concerns, we work with customers individually to ensure satisfaction.

Each instrument is handcrafted to order. Please allow 2–4 weeks for build time before shipment. We’ll send updates and tracking details as soon as it’s on the way.

Others

Absolutely. We’re happy to answer questions about playability, sonic potential, or customization. Reach out via our contact page to connect directly.

Yes — we offer payment options at checkout. Invest in your creative evolution on your own terms.

Yes. We offer volume-based pricing and wholesale options for select music retailers, galleries, and distributors. If you're interested in carrying the Lethelium in your store or offering it to your customers, reach out through our contact page to start the conversation. We’re excited to partner with visionary curators who want to offer something truly unique.

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